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Updates to Some of Our Checking, Savings, and Credit Card Account Names

Some of our account names are changing!

You may now see your Savings, Checking, and Credit Card account names have been updated within Digital Banking and on your bank statements to reflect the new Lighthouse Credit Union brand. But don’t worry, you’ll still enjoy all the great features and services that you do today.

FAQS for our Checking and Savings Accounts

What changed on my existing checking or savings account?

If you had a Regular Savings or Northeast Checking account, you may have noticed they have been renamed to Lighthouse Savings and Lighthouse Checking, respectively. This is meant to align to our new Lighthouse brand. No features or functionality changed with your existing accounts.

Will my Northeast Credit Union debit card still work?

Yes, your debit card and PIN will continue to work as they always have, unless it is reported as lost, stolen, expired, damaged, or has fraud on the account.

Will my account numbers change?

No, account numbers will not change.

Can I get a new Lighthouse Credit Union debit card to replace my Northeast Credit Union card?

We will reissue credit cards if they are lost, stolen, expired, have fraud on the account, and upon request with the updated name and new contactless technology.

How do I obtain a new card if mine is lost, broken, or destroyed?

Please visit any Lighthouse Credit Union branch location near you to get a card printed immediately or give us a call at (888)-436-1847 and we’ll mail you a new card which will take 7-10 business days to receive.

Can I continue to use my Northeast Credit Union checks?

Yes, you will still be able to use your Northeast branded checks. When you reorder checks, they will be branded as Lighthouse Credit Union.

What changes will I see on my statements?

Your October statement will reflect the new account names if you currently have a Northeast Checking or Regular Savings account with us.

Will changing the account names overwrite the nicknames I’ve set for my accounts?

No, changing the account name will not overwrite any nicknames you’ve assigned to your accounts. Your account nicknames will remain the same and will continue to function as they do now. Nicknames are for your reference and are not tied to the official account name.

What else is new with Checking and Savings accounts at Lighthouse Credit Union?

Based on existing member feedback, we have also launched a new Rewards Checking account and Premium Savings account. Please visit our Checking and Savings page to learn more about these new accounts.

Can I open one of these new accounts?

Absolutely! If you have an existing checking account and you’re interested in the new Lighthouse Rewards Checking account, please call us at (888)-436-1847 and we may be able to change your product without having to get a new account number! You will be able to use your existing debit card, checks and will not have to update any automatic transactions.

FAQs for our Credit Card Accounts

What changed on my existing credit card account?

If you had a Secured Visa®, Preferred Visa®, and/or Rewards Visa®, you may have noticed they have been renamed to Anchor Visa® and Navigator Visa®, respectively. This is meant to align to our new Lighthouse brand. No features or functionality changed with your existing accounts.

Can I get a new Lighthouse Credit Union credit card to replace my Northeast Credit Union card?

We will reissue credit cards if they are lost, stolen, expired, have fraud on the account, and upon request with the updated name and new contactless technology.

Will my Northeast Credit Union credit card still work?

Yes, your Northeast cards will continue to work, unless it is reported as lost, stolen, expired, damaged, or has fraud on the account.

How can I obtain a new card if mine is lost, stolen, or destroyed?

Please visit any Lighthouse Credit Union branch location near you to get a card printed immediately or give us a call at (888)-436-1847 and we’ll mail you a new card which will take 7-10 business days to receive.

What changes will I see on my statement?

Your October statement will reflect the new account names if you currently have a Secured Visa®, Preferred Visa®, or Rewards Visa®. Signature Visa® and Platinum Visa® will remain the same.

Do I need to reapply for these cards?

If you already have a Secured Visa®, Preferred Visa®, Rewards Visa®, or Signature Visa®, you do not need to reapply. You will just see the name of your account change in Digital Banking and on your statement.

Will the Classic and Platinum cards be changed?

The Classic and Platinum cards will remain unchanged for the time being, and we encourage you to call us at (888)-436-1847 or visit your local branch to learn how you can transition into one of our new credit cards.

Can I still make my payments online?

Yes, you can continue to make your payments on our website at www.lighthousecu.org/login-banking/.

Our commitment to you

Through this transition to Lighthouse Credit Union, we remain fully committed to providing our members and communities with expert guidance and innovative products and services.

Lighthouse Credit Union is now unveiling new offerings to include rewards for members, as well as the opportunity to make a direct impact through everyday banking.